products download purchase news contacts about us main page zip2sfx version history support links
ALTAP Self-Extractor - Support
EN CZ

Technical support
If you experience problems while using ALTAP Self-Extractor or Zip2Sfx, our technical support department is always ready to help you.

Suggestions, Ideas, and Comments
If you have any suggestions, ideas, and comments to ALTAP Self-Extractor or Zip2Sfx please send it to our technical support department.

Before You Contact Us
Since we have many users we ask that you do the following before calling:

  • Check whether you have the most recent version of ZIP Plugin and Zip2Sfx.
  • Check to see that the information you need is not already available on this site or in product documentation.

Reaching Technical Support
For technical support you can reach us via e-mail support@altap.cz.

Frequently asked questions

  • ALTAP Self-Extractor
  • Zip2Sfx
  • Haven't found the answer to your question?

    ALTAP Self-Extractor 1.11

    Q: Can I customize the ALTAP Self-Extractor dialog box?
    A: Yes, ZIP Plugin a Zip2Sfx provide you options for customizing the dialog box. You can set dialog box title, text in the dialog box and the text of the button which start the extraction. You can also add custom icon in the dialog box.

    Q: Is possible to change 'extract to' folder when running self-extracting archive even if the archive was created with an option disabling change of 'extract to' folder or with an option causing automatic start of extraction?
    A: Yes. User can run self-extracting archive with command line option '-s' which cause 'safe' start of self-extracting archive. It overrides above mentioned options, displays main self-extractor dialog box (even if the archive was created with option suppressing displaying of the main dialog box) and let user to select 'extract to' folder by himself.

    Q: What is sfx package?
    A: Sfx packages is file, usually with extension .sfx. It contains ALTAP Self-Extractor executable and language dependent data, like the text in the main dialog. Data from sfx package are used when creating self-extracting archive.

    Q: Where are stored sfx packages?
    A: Sfx packages distributed with Zip2Sfx are stored in the same directory as Zip2Sfx. Sfx packages distributed with ZIP plugin for Servant Salamander are stored in the directory "C:\Program Files\Salamand\Plugins\Zip\Sfx".

    Q: Is any difference between Sfx packages distributed with Zip2Sfx and ZIP Plugin?
    A: No. Format of the packages is identical. You can use the same package in booth programs.

    Q: Will be ALTAP Self-Extractor available in other languages (not only in English and Czech)?
    A: Yes. We plan to support also another languages in ALTAP Self-Extractor.


    Zip2Sfx 1.3

    Q: Do I need to create environment variable SFX_DEFPACKAGE?
    A: No, it's not necessary. This variable is used only if you do not specify which sfx package to use when creating self-extracting archive. To specify sfx package you can use either switch '-p' or add something like:
    sfxpackage="english.sfx"
    in the your settings file you use with zip2sfx.

    Q: Can I use advanced self-extractor options like in the ZIP Plugin?
    A: Yes. You can specify all these options in the settings file, setting advanced options directly from command line is not possible. Use switch '-s' to tell which settings file to use. For details on settings file format see 'sample.set' file distributed with Zip2Sfx.

    Q: Can I use a settings file exported from ZIP Plugin also in Zip2Sfx?
    A: Yes. Zip2Sfx use the same format of the settings files.

    Haven't found the answer to your question?

    Send us your question using the following form. Name and e-mail are optional, but if you want to receive an answer, you should enter at least your e-mail address. We'll consider including your question to this page. Thanks for your cooperation!

    Name:
    E-mail:
    Version:
    Question:
         



  • Privacy Statement  |  Site Map  |  Search

    © 2009 ALTAP. All rights reserved.