Solve Error Dialog Boxes

Use these dialog boxes to solve errors in operations, to answer confirmations and user prompts in operations, and to retry skipped operations. You can see the list of Solve Error dialog boxes in Remarks section. Dialogs are opened from the Operation dialog box (see Operations: Show only errors, Solve Error, Retry, Skip options for details).

Options

Details, Error description
Contains additional information to help you better understand the problem. It may be for example a system error message description or an error reply received from the FTP server.
Path, Name
Specifies the file or directory which is a subject of the operation.
Source path, Source Name
Specifies the source file or directory.
Target path, Target name
Specifies the target file or directory. Often you can change the target name. If you rename target file or directory this way, use the Retry button to retry the operation with the new target name.
Current attributes
Displays the current access rights (attributes) of the file or directory which is a subject of the operation.
New attributes
Displays the suggested (new) access rights (attributes) for the file or directory which is a subject of the operation.
Remember choice and do not show this dialog again for operations with the same error
All operations with the same error (or the same confirmation or user prompt) in the current Operation dialog box will be solved automatically in the same way as this operation (e.g. if this operation is skipped, all others will be skipped too). Note: this applies to all operations already in the same error state and also to all operations which will get to the same error state in the future.
Apply to operations with the same error now
All operations already in the same error state (or with the same confirmation or user prompt) in the current Operation dialog box will be solved in the same way as this operation (e.g. if this operation is skipped, all others will be skipped too). Note: it does not apply to operations which will get to the same error state in the future.
Buttons / Commands (commands are in drop-down menu on the default button)
Retry
Use this button to process the operation again. You can use it if you think that this time the operation will succeed (e.g. you have removed some file in the way) or if you need to rename target file or directory (you must change its name in the Target Name edit box first).
Skip
Use this button to skip the operation.
Cancel
Use this button to close this dialog box (you can solve this error later). If you want to cancel whole operation, use the Cancel button in the Operation dialog box. If you want to skip this operation, use the Skip button.
Use Existing Directory
Use this command to copy/move to existing target directory. See If target directory already exists options in Configuration/Operations 1 and Configuration/Operations 2 for details.
Use Alternate Name
This command finds some alternate target name (which is not existing) and copies/moves file or directory to this name.
Resume
Use this command to resume copying or moving of a file. It is useful when copying or moving was broken (e.g. when connection to the FTP server is lost) and you want to continue in copying or moving at the point where it was broken (instead of copying or moving whole file again). It can save a lot of time.
Overwrite
Use this button to overwrite the existing target file.
Overwrite All
Use this button to overwrite the existing target file. Moreover it selects the Remember choice and do not show this dialog again for operations with the same error option (see its description above).
Resume or Overwrite
This command tries to resume copying or moving of a file (see Resume above for details) and if it is not possible (e.g. the FTP server does not support it), it overwrites the existing target file (it copies or moves whole file again).
Ignore
Use this button to ignore the warning (e.g. that some of existing attributes cannot be preserved) and continue in processing of the operation.
Set New Attributes
Use this command to open the Set New Attributes dialog box where you can set new access rights (attributes) for the file or directory.
Delete
Use this button to confirm delete operation (e.g. allow deleting of hidden file).
Mark as Deleted
Use this command when deleting a file or directory and this file or directory has been already deleted (e.g. by other user or from other FTP client). The operation will be marked as finished.
Reduce File Size And Try to Resume Again
This command reduces file size (it cuts off the end of the file) and tries to resume copying or moving of the file again. The file is reduced by the number of verified bytes. See Number of bytes to verify (at end of file) when resuming copying from server in Configuration/Advanced.
Mark File As Successfully Uploaded
In some rare cases, it is not possible to test if the file was completely (successfully) uploaded (copied to the FTP server). You can test the file manually on the FTP server (or copy it back to this machine and then test it). Then use this command to mark file as successfully uploaded (e.g. when you are moving the file, the source file will be deleted only after your confirmation).

Note: this can happen only if the FTP client sends a whole file over a data connection to the FTP server and the FTP server does not confirm receiving of the file and the FTP client is not able to test target file size (if ASCII transfer mode is used, or if file size in bytes is not supported on the FTP server).

Use Binary Mode
When you copy or move a file with binary content (the file type is detected from the first 10 KB of the file) using ASCII transfer mode, the possible conversion of end of line characters will probably corrupt the file. When this problem is detected, use this button to copy or move the file again but using the Binary transfer mode.

Remarks

The list of Solve Error dialog boxes: ASCII Transfer Mode is Set for File with Binary Content, Some of Existing Attributes Cannot be Preserved, Insufficient System Resources to Complete Operation, Error Creating Target Directory with Alternate Name, Error Creating Target Directory with Alternate Name, Error Creating Target Directory, Target Directory Already Exists, Error Creating Target File, Target File Already Exists, Transfer Has Failed, Target Directory or Link to Directory Already Exists, Error Creating Target File with Alternate Name, Confirm Deleting of Hidden Directory, Confirm Deleting of Hidden File, Confirm Deleting of Non-Empty Directory, Error Changing Working Path On Server, Error Getting Working Path On Server, Error Reading List of Files and Directories from Server, Error Preparing Active Data Connection, Error Resolving Link, Error Changing Attributes, Error Deleting File or Link, Error Deleting Directory, Error Listing Target Path, Error Reading List of Files and Directories from Disk, Error Opening Source File, Error Reading Source File, Error Parsing Listing of Files and Directories from Server, Target File Is Locked By Another Operation, Source File Is Locked By Another Operation, Error Resuming File, Error Reading Target File, Error Writing Target File, Error Retrieving File from Server, Error Deleting Source File After Successful Transfer, Error Storing File to Server, and Error Testing File.

See Also

Operation dialog box